© 2016 by The Crafthood.  Newcastle & Durham, UK

The Crafthood Ltd

Co No: 11988590

Privacy Notice 

The Crafthood are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our Mailing List. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our Mailing List.

Visitors to our Website

When someone visits www.thecrafthood.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Mailing List Sign Up

As part of the sign up process for our Mailing List, we collect personal information (name and e-mail address). We use that information to tell you about workshop and event schedules, our product line, services we offer, discounts and new blog posts. We don't rent or trade email lists with other organisations and businesses.

We use a third party provider, Wix, to deliver our email marketing. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Wix's Privacy Policy.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us.

Website purchases

We keep information needed for actioning and accounting purposes for all website purchases made. These are only kept for the timescale needed for this purpose - 5 years. If you purchase something with us and share you details, we will not automatically sign you up to our mailing list or use it for other purposes.

Links to Other Websites 

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement. 

Access to Your Personal Information 

You are entitled to access the personal information that we hold at any time. Email us to obtain this information.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 15 May 2018.